Privacy Policy

Privacy Policy

Sovereign Digital: Terms of Service

Welcome to Belle & Cooper! We’re delighted to have you here. Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.

1. Information Collection

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or fill out a form. The types of information we collect include:

  • Personal Information: Name, email address, mailing address, phone number, payment information.
  • Non-Personal Information: Browser type, operating system, IP address, and browsing behavior.

2. Use of Information

We use the information we collect for the following purposes:

  • To Process Transactions: Your information helps us to process transactions and deliver the purchased products or services.
  • To Improve Customer Service: Your information helps us to respond more effectively to your customer service requests and support needs.
  • To Send Periodic Emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

3. Protection of Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

  • Secure Socket Layer (SSL) technology to encrypt sensitive information.
  • Access Controls to ensure only authorized personnel can access your information.
  • Regular Security Audits to identify and address potential vulnerabilities.

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

5. Sharing Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described below:

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Compliance with Laws: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities

of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Children's Privacy

Our website, products, and services are all directed to people who are at least 13 years old or older. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information.

8. Changes to Our Privacy Policy

Belle & Cooper reserves the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the date at the bottom of this Privacy Policy will be updated. Your continued use of the website after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

9. Refund and Return Policy Update

Please note, as per our updated Terms of Service, we only accept returns and provide refunds under the following conditions:

  • Damaged Products: If the product is damaged upon delivery, you must contact us immediately with photos of the damage. We will provide a full refund or send a replacement at no additional cost to you.
  • Non-Delivery: If your product has not been delivered within 30 days of shipment, you are entitled to a full refund.
  • Satisfaction Guarantee: If you're not 100% satisfied within the first 30 days, just send it back to us and we'll give you a full refund. No need to worry about the return shipping – we've got you covered!

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Email: contact@bellecooper.com.au

Mailing Address:
Belle & Cooper Ecommerce Company
39 Kirsty Dr, Tanawha, QLD 4556 Australia.

By using our website, you consent to our Privacy Policy.

Thank you for choosing Belle & Cooper!